Who We Are

MentraLogic is a cybersecurity company based in Vietnam, specializing in security testing and vulnerability assessment services. We help businesses identify and address security weaknesses in their digital infrastructure. When you work with us or visit our website, we collect certain information to provide our services effectively.

Our office is located at số nhà 862 đường 3/2 tổ 9, Thái Nguyên 025000, Vietnam. You can reach us at +84902778656 or contact@mentralogic.com for any privacy-related questions.

Information We Collect

We collect different types of information depending on how you interact with us. Here's what we typically gather:

How We Use Your Information

We use the information we collect for specific business purposes. We don't sell your data or use it for anything unrelated to our cybersecurity services.

• Providing security testing and vulnerability assessment services
• Communicating with you about our services and your security needs
• Preparing detailed security reports and recommendations
• Improving our cybersecurity methodologies and service quality
• Meeting legal and regulatory requirements in Vietnam

Data Protection and Security

Security is our specialty, and we apply the same rigorous standards to protecting your data that we use in our client work.

We maintain strict access controls, ensuring only authorized team members can access your information. Our systems are regularly updated and monitored for potential security threats. We also conduct regular internal security audits to maintain the highest protection standards.

Physical Security

Our office and servers are protected with multiple layers of physical security, including access controls and surveillance systems. We maintain detailed logs of who accesses what information and when.

Your Rights and Choices

Under Vietnamese data protection laws and international best practices, you have several rights regarding your personal information:

• Access: You can request a copy of all personal data we hold about you
• Correction: You can ask us to correct any inaccurate information
• Deletion: You can request deletion of your personal data, subject to legal requirements
• Restriction: You can ask us to limit how we use your information
• Portability: You can request your data in a commonly used format

To exercise any of these rights, contact us at contact@mentralogic.com. We'll respond to your request within 30 days and verify your identity before processing any changes.

Data Sharing and Third Parties

We don't sell your personal information to anyone. We only share your data in these specific situations:

• With your explicit consent for a specific purpose
• When required by Vietnamese law or legal proceedings
• With trusted service providers who help us deliver our services (under strict confidentiality agreements)
• If our business is acquired or merged, though the new owner must honor this privacy policy

Any third-party service providers we work with are carefully vetted and must meet our security standards. They're only allowed to use your data for the specific services they provide to us.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements. Here's our general approach:

• Client project data: Retained for 3 years after project completion
• Contact information: Kept until you ask us to delete it or we lose touch for 5 years
• Website usage data: Automatically deleted after 2 years
• Legal compliance data: Retained as required by Vietnamese regulations

When we no longer need your data, we securely delete it from all our systems, including backups.

International Data Transfers

We primarily process your data within Vietnam. However, some of our security tools and backup systems may involve data transfers to other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to international standards.

Any international transfers comply with Vietnamese data protection laws and include contractual protections that meet or exceed local requirements.

Cookies and Website Technology

Our website uses minimal tracking technology. We collect basic usage statistics to understand how visitors use our site and improve our services. We don't use advertising cookies or share website data with marketing companies.

You can disable cookies in your browser settings if you prefer, though this might affect some website functionality.

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. We'll notify you of any major changes via email if we have your contact information, and we'll always post the updated policy on our website.

Minor clarifications or legal requirement updates may be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy.